# About Opsalute — the team, experience and how we work

> Who builds Opsalute: the founder, the team’s background in commerce and warehouse operations, and how we roll out products — from one task to a result.

Page: https://opsalute.ai/en/about
Русская версия: https://opsalute.ai/llms/ru/about.md

About us

## Built by people who know the work.

We build Opsalute to reduce manual work in shopping, order processing and workforce operations. Our experience in commerce and operations predates the current wave of AI.

Explore our experience

### Ivan Ryabkov

Founder of Opsalute

[LinkedIn profile](https://linkedin.com/in/iryabkov)

Let’s get acquainted

I built operational systems for marketplaces and retailers. I saw how much work falls between systems: moving data, checking orders, finding the person responsible and agreeing on the next step.

We’re now building products to do that work. We start with a specific workflow and check whether the result is useful to the people doing the job.

> Opsalute is what I wanted to have at hand back then.

[Email Ivan](mailto:iryabkov@opsalute.ai)

Our team’s experience

### The work came first.

More than 10 years in e-commerce. Our team’s experience includes X5 Retail Group, Azbuka Vkusa and Yandex. The problems we work on today come from that experience.

Opsalute product · Helen

#### From a customer email to an ERP order

How an assistant became part of a B2B supplier’s daily work, from early iterations to preparing orders in the system the team already used.

[Read the Helen implementation story](https://opsalute.ai/en/cases/lenochka)

Team experience · Yandex Market

#### From shift planning to hours reconciliation

How the team organized frontline workforce and staffing agency operations: planned shifts, actual attendance and pay calculations.

[Explore the workforce project](https://opsalute.ai/en/cases/hrms)

How we work

### Start with a task. Agree on the outcome.

1. One workflow to start Choose an area where manual work takes time. Before setup, agree on the result we will check.
2. In your working environment Review your systems, data and rules. Define the connections needed and the actions the product can perform.
3. Clear responsibility Agree what runs automatically, what needs a staff member’s approval and who checks the result.

Let’s meet

### You’re here before your competitors. That’s reason enough to meet.

A 30-minute conversation. Online, or coffee on us if we’re in the same city. Free, with no obligation. Tell us about your task. We’ll discuss where our products could help and a useful place to start.

[iryabkov@opsalute.ai](mailto:iryabkov@opsalute.ai)