# Helen — AI order entry and tender review inside your ERP

> An AI assistant inside your ERP: turns customer emails and requests into orders, reviews tender documents and keeps the catalog clean. You approve every change.

Page: https://opsalute.ai/en/lenochka
Русская версия: https://opsalute.ai/llms/ru/lenochka.md

Helen AI assistant in your ERP

## From a customer email to an order ready for review.

Helen matches products to your catalog, checks units and prepares the order in your system. Your team reviews the details and approves the changes.

Helen at work

### A request in chat. A document in your ERP.

Helen works in the screens of your existing ERP, legacy systems included — no new software for your team.

Inside the box

### You set Helen up like an employee.

This is the admin console a client gets: what Helen knows about the company, what she remembers about each person, the rules she follows, what she may do and which models handle her tasks. Clickable.

Results at a B2B supplier

### An order in 2 minutes. A tender in 6.

- **Order preparation** — 15+ min 2 min
- **Tender review** — 40–60 min 6 min
- **In a month** — 2,250+ orders processed
- **Savings** — 7% of payroll a year

The supplier’s team works with Helen inside its own ERP, customized over twenty years. [How they got there](https://opsalute.ai/en/cases/lenochka)

Blog

### Further reading

- [AI order entry inside the ERP that nobody had to be talked into using](https://opsalute.ai/en/cases/lenochka) — A B2B supplier tried AI order entry three times. A Telegram bot and a separate tab failed; Helen, a contact inside the ERP, now prepares an order in 2 minutes.
- [Why an email order takes 15 minutes, and why an AI tab won’t fix it](https://opsalute.ai/en/blog/email-order-to-erp) — AI order entry for email orders. Why turning a customer email into an ERP order takes 15+ minutes, where mistakes creep in and why an AI tab rarely sticks.
- [Where the hours go in tender review, and what to hand to AI](https://opsalute.ai/en/blog/ai-tender-review) — AI tender review, from the email with tender documents to a bid or no-bid decision. Where 40 to 60 minutes go, what AI can take on and what stays with people.